Responsible Gambling at Spin Castle Casino

We want gambling to remain a controlled activity. Player safety matters to us, so we encourage you to set boundaries, check your activity and take a break whenever play stops feeling comfortable. You can use account controls where available and ask our support team for help finding them.

Our approach to player protection

Safer gambling starts with informed choices. Only play with money you can afford to lose, and decide in advance how much time and money you are willing to spend. Account controls can help you keep to those decisions, but they are not a substitute for taking a break or seeking support when you need it.

Tools to control your activity

Review the controls in your account before you play. Available options include deposit limits and session reminders. If you are unsure how a setting works, contact our support team before relying on it.

Deposit limits

A deposit limit sets a cap on the amount you can add to your account over a chosen period. Consider a daily or weekly limit that fits your budget. Check the terms shown when you set or change a limit, including when any increase would take effect.

Loss limits

A loss limit can provide another boundary for your spending. If you do not see this option in your account, ask support which controls are available. Do not rely on a limit that you have not confirmed is active.

Time limits and account breaks

Session reminders can help you notice how long you have been playing. You can also set your own time limit and stop when it is reached. If you need more distance from gambling, consider taking an account break rather than simply closing the page.

Self-exclusion

Self-exclusion is for times when you want to stop gambling for a period. Contact support or check your account settings for the options available to you. Make sure you understand the length and effect of an exclusion before selecting it. If you need wider support, an independent organisation can help you consider your next steps.

Signs that it may be time to stop

Pay attention if you are spending more than planned, returning to play to recover losses, hiding your activity or finding it difficult to take a break. These are reasons to pause and talk to someone you trust or a support organisation. You do not need to wait for a crisis to ask for help.

Ways to maintain control

Set a budget and a stopping time before you start. Check your account activity regularly, avoid playing when stressed, and keep gambling separate from money needed for everyday costs. If your limits no longer feel manageable, take a break and seek support.

Professional help and support

For confidential help in the UK, you can contact GamCare. Gamblers Anonymous UK also offers peer support. These organisations can provide support independently of your account with us.