Spin Castle Casino Privacy Policy
This Privacy Policy explains how Spin Castle Casino collects, uses, stores and protects information when you use our website or services. We respect your privacy and handle personal information with care. Please read this page to understand what information we may hold and the choices available to you.
Information we collect
The information we collect depends on how you use your account and the services available to you. It may include personal, technical and transactional data.
Personal data
When you register or contact us, we may collect details such as your name, date of birth, address, email address, telephone number and account preferences. We may also request information or documents to confirm your identity, protect your account or meet applicable obligations.
Technical data
When you visit the website, we may receive technical information such as your IP address, device and browser details, operating system, language settings, pages viewed, and the date and time of access. We may also record information about how you interact with the website, including login activity and security events.
Transactional data
We may keep records of deposits, withdrawals and other account transactions, including the payment method used and transaction status. Payment providers may handle payment details directly. We do not necessarily receive or store full payment credentials.
How we use information
We use information to create and manage accounts, provide requested services, process transactions, respond to enquiries and maintain accurate records. We may also use it to verify account details, detect unusual activity, prevent unauthorised access, resolve disputes and improve the operation and security of the website. Where relevant, we use information to meet legal or contractual obligations.
Information storage and protection
We apply reasonable technical and organisational measures to help protect personal information from loss, unauthorised access, alteration or disclosure. Access to account data is limited to people and service providers who need it for their work. No method of storing or transferring information can be guaranteed completely secure, so please keep your login details confidential and contact us if you suspect your account has been accessed without permission.
We keep information for as long as it is needed for the purposes described in this policy, including account administration, record keeping and the handling of enquiries or disputes. Retention periods may depend on the type of information and applicable requirements.
Cookies and tracking technologies
Cookies and similar technologies may be used to keep the website working, remember preferences, support account sessions and understand website use. You can manage cookies through your browser settings. Disabling some cookies may affect website functions or your ability to use certain features.
Information sharing and third parties
We may share relevant information with service providers that support website hosting, payments, identity checks, security, customer support and technical operations. These providers may process information on our behalf or under their own privacy terms. We may also disclose information where necessary to protect users, address suspected misuse or meet a valid legal requirement. We do not sell personal information for third-party marketing.
Your privacy rights
Depending on your circumstances and applicable law, you may have the right to request access to your personal information, ask us to correct inaccurate details, or request deletion of information. You may also be able to object to or limit certain processing. Some information may need to be retained where we have a valid reason to do so.
Access, correction and deletion requests
To make a privacy request, contact our support team through the available website channels. We may ask you to verify your identity before acting on a request. We will review it and explain if any information cannot be changed or removed.
Updates to this policy
We may update this Privacy Policy when our services or information practices change. The latest version will be published on this page, with its updated date shown where available. Please review the policy periodically.